THE CONNECTED PLATFORM
One journey.
Three perspectives.
From the first booking to the weekly chauffeur payment schedule. Explore the work behind a well-run journey.
Interactive demonstration · Fictional dataA journey starts with the client.
Pickup, destination and vehicle choice become one clear journey request.
Awaiting a confirmed booking
Ready for the next assignment
Choose the service, pickup, destination and vehicle through a guided booking flow.
A journey starts with the client.
Pickup, destination and vehicle choice become one clear journey request.
Plan your journey
Awaiting a confirmed booking
Ready for the next assignment
Choose the service, pickup, destination and vehicle through a guided booking flow.
Capture the journey details once, ready for the people who will deliver it.
A dedicated app separates new offers, upcoming work and journey history.
Payment. Invoice. Confirmation.
The client pays in full at booking and receives the invoice. Operations can then review the confirmed journey.
Your booking is confirmed
Ready for operator review
Awaiting an assignment
Pay in full and receive the invoice when the reservation is made.
Bring the booking and its payment status together before dispatch.
An assignment reaches the chauffeur after the operator coordinates dispatch.
The right information. In the right hands.
Operations reviews the booking and allocates the assignment. The chauffeur confirms it in their own app.
Your chauffeur is confirmed
Chauffeur confirmed
Assignment accepted
See the confirmed assignment and the chauffeur information for the journey.
Keep allocation decisions with Operations and make the chauffeur’s response visible.
Review the assigned journey and confirm the offer from the chauffeur app.
Three perspectives. One journey.
Chauffeur status updates connect the passenger experience with the operator’s view of the journey.
You’re on your way
Passenger onboard
Journey in progress
Follow the journey status from the passenger’s perspective.
Give each person the journey information they need, while Operations keeps oversight.
Update the journey stage as the service progresses.
The journey ends. The record stays connected.
The client can return to their journey record and documents. Operations reviews completion and the chauffeur sees earnings awaiting review.
Thank you for travelling
Completion review
Earnings in review
Return to the completed journey record and payment documents.
Connect completed work to operational review and the chauffeur’s earnings record.
See completed work and its review status in Earnings.
Completed work. A clear payment schedule.
Approved chauffeur earnings enter the weekly payment schedule. The record moves to paid after payment is confirmed.
Your documents, in one place
Weekly settlement scheduled
Scheduled for payment
Keep the journey and its documents together in the client account.
Keep completed work, approval and payment status distinct and traceable.
Track approved earnings through the weekly schedule and payment confirmation.
Illustrative interfaces and fictional journey data. This tour is not connected to a live booking or payment system.
THE TECHNOLOGY. THE PEOPLE BEHIND IT.
Your operation.
A shared standard.
The platform connects the journey. The first six months of City Partnership connect you with our team and founder through KPI reports, practical reviews and progress checks.
Explore the performance programme Back to the platform