Customer & partner portals
Create an agreed set of self-service journeys, with account access, relevant information and clear ways to request or update services.
Web applications
Your way of working.
A workspace that fits.
Replace disconnected steps with a business application built around the people, information and decisions involved.
Start with the process.
Build the right product.
A web application can give customers a place to manage their requests, help a team coordinate work or bring operational information into one view. We begin by mapping the workflow: who creates a record, who can change it, which decisions need approval and what should happen next.
Discuss your projectWHAT WE CAN BUILD
Defined around
your requirements.
Internal business tools
Shape workspaces around real tasks: managing requests, reviewing records, coordinating teams and seeing the status of work.
Connected operations
Define how the application exchanges information with existing systems, including validation, ownership of records and handling of failed updates.
From scope
to delivery.
We identify a practical first scope and the roles that need access. Interface design and data requirements are developed together, followed by implementation and checks of the agreed workflows. Hosting, data handling, migration and support arrangements depend on the systems and information involved.
Our engineering approachSELECTED EXPERIENCE
See the work
behind the approach.
The Black Fleet platform demonstrates our work with connected client, chauffeur and operator roles. The platform tour illustrates the workflow using demonstration data.
Explore selected workCOMMON QUESTIONS
A few things
worth knowing.
Is a web application the same as a website?
A website primarily presents information and public journeys. A web application usually adds ongoing tasks, accounts, permissions and records. A project can combine both.
Can different teams see different information?
Access can be designed around agreed roles and responsibilities. We define what each role can see and change, and validate those boundaries during implementation.
Do we need a complete specification?
No. You can start with the process you want to improve. We work through the users, current tools, pain points and required outcomes before defining the first scope.
YOUR NEXT CHAPTER
What could work
better together?
Bring us your business, your idea or the systems you have outgrown. We will work through the right next step with you.