Start with the workflow
Understand the booking, allocation and journey handoffs before defining the application.
BLACK FLEET DEV LTD
We help transport operators improve how they manage their fleets through operational software, application workflows, integrations and ongoing maintenance.
Black Fleet Dev LTD develops and maintains the Black Fleet software platform. Black Fleet London LTD is the first City Partner and live operating deployment, responsible for local chauffeur services. The two companies have distinct roles: software engineering and passenger transport.
OUR ROLE
The operating process is our starting point for system design.
We develop, maintain and license software for chauffeur, private hire, limousine and ground transportation businesses. Our work spans booking logic, dispatch workflows, application design and the integration requirements around them.
Black Fleet London provides the first live operating deployment. Its requirements inform the shared platform and our model of dedicated city applications, local configuration and operator support.
Local passenger transportation is provided by the relevant local operator. Black Fleet Dev’s role is technology, digital infrastructure, standards and performance support.
02 OUR ENGINEERING APPROACH
Understand the booking, allocation and journey handoffs before defining the application.
Develop common platform capabilities so standard improvements can follow a controlled release path.
Separate user roles, local operating responsibilities and the scope of each deployment.
Assess requirements, confirm readiness and onboard one City Partner at a time.
SECURITY & QUALITY
Transport software needs clear responsibilities, controlled changes and evidence behind delivery decisions.
Our engineering approach brings together access boundaries, workflow testing and ongoing maintenance. For an operator, this means considering who can act on a booking, how changes are checked and how operational feedback informs the product.
Our approach to information security and quality management takes its reference points from ISO/IEC 27001:2022 and ISO 9001. The focus is on documented requirements, risk management, clear responsibilities and continual improvement.
Explore our engineering practicesCITY PARTNER SUPPORT
Our partnership model includes onboarding guidance, ongoing technical support and structured performance reviews.
Training and onboarding help each operator understand the platform and establish the workflows agreed for their city. Ongoing dialogue gives partners a direct way to discuss operational needs, raise software issues and share product feedback.
Performance reviews connect operational experience with priorities for improvement, helping the platform evolve around the work of transport operators.
COMPANY DETAILS
THE NEXT STEP
Discuss your booking flow, dispatch process and the systems your team relies on.
Plan your deployment